Network Status Checker
We’re continually working to improve our network, so from time to time you may experience connection issues. Use our network status checker to see any planned upgrades, maintenance or outages in your area. We’ll always do our best to keep you in the loop.
How can we help?
Troubleshooting support
If you’re having connection issues, explore our support hub for troubleshooting help.
Chat with us
If you need support with your connection, our team is available on live chat – 7 days a week.
Report an outage
Experiencing connection issues but can’t see an outage in your area? Report an outage by contacting our team.