We’ve switched off our 3G Network
At Lebara we work hard to bring you faster internet and new features on our mobile network. We switched off our legacy 3G mobile network to focus on our 4G network that now covers more than 24 million Australians and our state-of-the-art 5G network that is stronger than ever.
Starting September 2024, 3G network users may not be able to make an emergency call to Triple Zero (000). You may opt for an upgrade to a 4G and 5G compatible device or check if your current device will be affected by this change. Find a list of compatible devices on our VoLTE support page.
Try our new SMS device checker tool
Some devices may not be able to make emergency calls to Triple Zero (000) once all 3G networks in Australia close (expected to be September 2024). Depending on the device, you may need to upgrade your device to a compatible 4G or 5G approved device or update your device software.
To find out if your device is impacted by the 3G shutdown, use our SMS device checker tool. Just text the number 3 to 3498.
For more information about this industry-wide change, The Australian Mobile Telecommunications Association (AMTA) has launched www.3Gclosure.com.au to provide Australians with the key facts and information they need to prepare for the upcoming 3G network closures.